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Digital Marketing Essential: mapping a Customer Journey.
Digital Marketing that a digital agency practice today is and should be all about customer journeys: how to be really tailored in delivering an experience.
Customer Service in eCommerce: The Good, The Bad and The Ugly.
Businesses have adapted and evolved to incorporate customer support across multiple channels such as their eCommerce sites, phone and email, but this isn’t elevating the overall customer experience as a whole. This is where social media comes into play: meeting the consumer where they are.
Press release: One Day Agency offers free services for those affected by C-19.
“One Day Agency is a digital marketing agency in Manchester and London that is offering free consultancy within any discipline of digital marketing: advertising, planning, strategy, creative, content, channels, & more.”
Ads, creative assets & copy are the most important factor.
Creative assets are the most important factor in generating sales. In any channel, by far. And as much digital is a mensurable space, it is a space where consumers are coming to be engaged and entertained. So cutting through the clutter with a story, a good ad, is key.
Humans: predictable creatures in a digital world.
In today’s world, the effervescent and mercurial partnership between the internet and digital marketing has allowed brands and business to scale at an unprecedented speed. This, along with the ever-evolving and growing number of strategies, placements and opportunities, means the fight for a consumer’s attention, let alone a quantifiable action, is at an all-time high.
Near real-time inspiration changed the seasonal buying cycles.
Consumers are now fuelled by near real-time inspiration, social pressure for newness and supported by fast and convenient consumption. And the best part for brands is that these young consumers are very comfortable with algorithms and advertising helping them to discover new products.
Stop with audiences, media plans or KPI’s: instead start with a concept.
The true potential of digital advertising and the ability to really cut through the noise can only be effectively achieved by blending a concept, story, narrative, creative assets, specifications of ad format and a particular audience that will relate to that piece. And that audience should be based on a specific set of behaviours, tastes, personal choices and not on demographics, postal codes or “personas”.
We’ve been shortlisted!
Our very own MD made it to the Digital City Awards 2020 Shortlist for Digital Leader of the Year alongside some amazingly talented national industry leaders.
Press Release: One Day Agency launches.
One Day Agency will be a “one-stop shop for all things digital marketing” and “aims to break old agency-brand barriers to become a brand’s true digital partner”.
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